Who Owns Crossroads Automotive Group in 2025?
Crossroads Automotive Group has established itself as a leading automotive dealership network in the United States, mainly known for its customer-centric approach and Christian values. With its headquarters in Sanford, North Carolina, the company has grown significantly by emphasizing high-quality service, extensive new vehicle inventories, and a strong commitment to its employees.
 As we move into 2025, many consumers and industry professionals are curious about Crossroads Automotive Group’s ownership structure and future prospects.
A Brief History of Crossroads Automotive Group
Crossroads Automotive Group has been a key player in the automotive service and collision repair industry. The company operates numerous dealerships, offering various new and used vehicles, financing options, and vehicle maintenance services. Since its inception, Crossroads has expanded rapidly, thanks to its focus on hiring great people, maintaining state-of-the-art facilities, and prioritizing customer satisfaction.
Current Ownership Structure
As of 2025, the ownership of Crossroads Automotive Group remains an area of interest. Historically, the company has been privately owned and operated, with a leadership team dedicated to maintaining its core principles. The company emphasizes a faith-based approach to business, reflected in its policies, such as being closed on Sundays to allow employees to spend time with their families.
Leadership and Management Team
Crossroads Automotive Group has been led by a team of seasoned professionals with extensive experience in the automotive industry.Â
The leadership structure consists of:
CEO & President: The current CEO of Crossroads Automotive Group in 2025 is responsible for overseeing all operations and ensuring that the company continues to grow while maintaining its core values.
Chief Financial Officer (CFO): The CFO manages the company’s financial performance, investments, and future expansions.
Chief Operating Officer (COO): The COO oversees daily operations and ensures customers receive the best service possible.
Regional Managers & Dealership Directors: These individuals manage different dealership locations and ensure smooth operations at each site.
Who Owns Crossroads Automotive Group in 2025 Business Model?
The business model of Crossroads Automotive Group is centred around three primary principles:
Faith-Based Business Ethics: The company operates as a Christian organization, influencing its corporate culture, hiring practices, and customer interactions.
Employee Satisfaction: Crossroads believes in hiring the best talent and providing a strong benefits package, job security, and a positive work environment.
Customer-Centric Approach: The company is dedicated to providing excellent customer service, extensive vehicle inventories, and competitive financing options.
Growth and Expansion
By 2025, Crossroads Automotive Group has continued to grow through strategic acquisitions and expansions. The company has added more dealership locations and expanded its service offerings to include certified maintenance and collision repair centres.
Some key growth strategies include:
Acquisition of Smaller Dealerships: Crossroads has acquired several smaller dealerships to expand its market reach.
Enhanced Online Presence: The company has invested in digital marketing and e-commerce platforms to streamline car buying.
Sustainability Initiatives: Crossroads is working towards eco-friendly dealership operations, including adopting electric vehicle (EV) sales and service.
Financial Performance
As of 2025, Crossroads Automotive Group continues to generate substantial revenue, estimated between $100 million and $250 million annually. The company’s success is attributed to its strong financial management, increasing customer base, and high demand for quality vehicles and services.
Competitor Analysis
Crossroads Automotive Group competes with several other automotive dealership networks. Some of the closest competitors include:
AutoNation – A nationwide dealership with a broad vehicle inventory and a strong online presence.
Hendrick Automotive Group – Known for its extensive dealership network and customer-first approach.
Sonic Automotive – A major player in the automotive retail industry with a strong focus on pre-owned vehicles.
Customer Perception and Brand Loyalty
One of the defining aspects of Crossroads Automotive Group is its strong customer loyalty. The company has built a reputation for:
Trust and Transparency: Customers appreciate the straightforward, honest approach to vehicle sales and service.
Competitive Pricing: Crossroads offers competitive pricing on new and used vehicles, financing options, and service packages.
Excellent Customer Service: The company prioritizes customer satisfaction, reflected in its high customer retention rate.
Future Outlook for Crossroads Automotive Group
Looking ahead, Crossroads Automotive Group aims to continue its expansion while staying true to its founding principles. Some expected future developments include:
Increased Focus on Electric Vehicles (EVs): The automotive industry is shifting towards sustainability, and Crossroads is expected to invest in EV sales and charging infrastructure.
Technological Advancements: The company will continue to enhance its digital platforms to improve the online car-buying experience.
Community Engagement: Crossroads plans to strengthen its ties with local communities by supporting charitable initiatives and regional events.
Conclusion:
Crossroads Automotive Group remains dominant in the automotive dealership industry thanks to its faith-based principles, customer-first approach, and strong leadership. As of 2025, the company continues to thrive under private ownership, with a clear focus on growth, innovation, and customer satisfaction. With its commitment to excellence, Crossroads is well-positioned for continued success in the evolving automotive market.