What Are Haval’s Warranty Terms?

Haval offers one of the most generous warranty packages in the automotive industry, with up to 7 years or 150,000 kilometers of comprehensive coverage. This includes a 7-year/150,000km new vehicle warranty, roadside assistance, and corrosion protection, giving buyers peace of mind and long-term value.

Key Takeaways

• 7-Year/150,000km New Vehicle Warranty: Haval provides one of the longest standard warranties in the market, covering major mechanical and electrical components.
• Roadside Assistance Included: Complimentary 24/7 roadside assistance is available for the entire warranty period, ensuring help is always within reach.
• Corrosion Protection Coverage: Haval covers perforation corrosion for up to 7 years, protecting the vehicle’s structural integrity.
• Warranty Transferable: The warranty remains valid if you sell your Haval, increasing resale value and buyer confidence.
• Regular Maintenance Required: To keep the warranty active, servicing must be done at authorized Haval service centers using genuine parts.
• Exclusions Apply: Normal wear and tear, modifications, and misuse are not covered under the standard warranty terms.
• Hybrid and Electric Models May Have Extended Coverage: Some Haval H6 Hybrid and future EV models may include extended battery warranties beyond the standard terms.

What Are Haval’s Warranty Terms?

When you’re in the market for a new SUV, reliability and long-term support are just as important as price, design, and performance. That’s where Haval’s warranty terms come into play—offering one of the most competitive and reassuring packages in the automotive world. Whether you’re eyeing the rugged Haval H6, the stylish Jolion, or the futuristic Haval Dargo, understanding the warranty can make all the difference in your ownership experience.

Haval, a subsidiary of China’s Great Wall Motors, has rapidly built a reputation for delivering high-value vehicles with strong build quality and modern features. But what truly sets Haval apart from many competitors is its bold commitment to customer confidence through an industry-leading warranty. Unlike some brands that offer only 3 or 5 years of coverage, Haval stands behind its vehicles with up to 7 years or 150,000 kilometers of comprehensive protection—whichever comes first. This level of coverage is not just a marketing gimmick; it reflects the brand’s confidence in its engineering and manufacturing processes.

In this article, we’ll break down everything you need to know about Haval’s warranty terms. From what’s covered and what’s not, to how to maintain your warranty validity, we’ll guide you through the fine print so you can drive away with peace of mind. Whether you’re a first-time buyer or upgrading from another brand, knowing the ins and outs of your warranty can save you thousands in unexpected repair costs down the road.

Understanding Haval’s Standard New Vehicle Warranty

At the heart of Haval’s customer promise is its standard new vehicle warranty, which spans 7 years or 150,000 kilometers—whichever milestone is reached first. This warranty is among the most generous in the SUV segment, especially when compared to mainstream competitors like Toyota, Hyundai, or Mazda, which typically offer 5-year warranties. For buyers, this means extended protection against manufacturing defects, faulty components, and unexpected failures in critical systems.

The warranty covers a wide range of components, including the engine, transmission, drivetrain, suspension, electrical systems, and even infotainment hardware. If a part fails due to a manufacturing flaw or material defect during the warranty period, Haval will repair or replace it at no cost to the owner—provided the vehicle has been properly maintained and used within normal operating conditions.

For example, if your Haval H6 experiences a sudden transmission failure at 60,000 kilometers due to a factory defect, the repair would be fully covered. Similarly, if the touchscreen display stops working or the air conditioning compressor fails, these issues would typically fall under warranty coverage as long as they’re not the result of misuse or unauthorized modifications.

It’s important to note that the warranty begins on the date the vehicle is first registered and delivered to the original owner. This means that even if you buy a vehicle that’s been on the lot for a few months, the clock starts ticking from the day you drive it off the dealership. Keeping your registration documents and service records organized is essential for making future claims.

What’s Covered Under the Standard Warranty?

The standard warranty is designed to protect owners from unexpected repair costs due to factory-related issues. Here’s a breakdown of key components typically covered:

• Engine and Transmission: Includes the engine block, cylinder heads, turbochargers (if equipped), transmission housing, and internal components.
• Electrical Systems: Covers wiring harnesses, control modules, sensors, and the vehicle’s central computer system.
• Suspension and Steering: Includes shock absorbers, struts, control arms, steering racks, and related linkages.
• Brake System: Covers brake calipers, master cylinders, and hydraulic lines—though brake pads and rotors are considered wear items and not covered beyond initial defects.
• Infotainment and Safety Tech: Includes the touchscreen, navigation system, rearview camera, and advanced driver-assistance systems (ADAS) like lane-keeping assist and adaptive cruise control.
• Air Conditioning and Heating: Compressors, condensers, and HVAC control units are covered if they fail due to manufacturing issues.

These components are protected as long as the failure is not due to external factors like accidents, improper maintenance, or unauthorized repairs.

What’s Not Covered?

While the warranty is comprehensive, it doesn’t cover everything. Understanding the exclusions helps prevent frustration when filing a claim. Items not covered include:

• Normal Wear and Tear: Brake pads, tires, wiper blades, and clutch plates (in manual models) degrade over time and are considered routine maintenance items.
• Accident Damage: Any damage resulting from collisions, rollovers, or vandalism is not covered under the warranty and should be handled by your insurance provider.
• Misuse or Abuse: Off-roading in vehicles not designed for it, overloading, or using the vehicle for commercial purposes (unless approved) can void warranty coverage.
• Unauthorized Modifications: Installing aftermarket parts like performance chips, lift kits, or non-genuine exhaust systems may invalidate coverage on related components.
• Environmental Damage: Damage from floods, hail, salt corrosion (in coastal areas), or extreme weather is generally excluded unless it leads to perforation corrosion, which is covered separately.
• Maintenance Neglect: Failing to follow the recommended service schedule or using incorrect fluids can void warranty claims.

For instance, if you skip oil changes and the engine seizes due to sludge buildup, Haval will likely deny the claim—even if the engine is still under warranty. This is why adhering to the maintenance schedule is critical.

Roadside Assistance: Always There When You Need It

One of the standout features of Haval’s warranty package is the inclusion of complimentary 24/7 roadside assistance for the full duration of the warranty period. This service is automatically activated when you register your vehicle and requires no additional fees or subscriptions. Whether you’re stranded on a highway, locked out of your car, or dealing with a flat tire, Haval’s roadside assistance team is just a phone call away.

The service covers a wide range of emergencies, including:

• Battery Jump-Starts: If your battery dies, a technician will come to your location and jump-start your vehicle.
• Tire Changes: If you have a spare tire, the roadside team will help replace a flat.
• Fuel Delivery: If you run out of fuel, they’ll deliver enough to get you to the nearest gas station.
• Towing Services: If your vehicle breaks down and can’t be repaired on-site, it will be towed to the nearest authorized Haval service center free of charge.
• Lockout Assistance: If you’re locked out of your vehicle, they’ll help regain access without damaging the car.
• Minor Mechanical Repairs: In some cases, technicians can perform quick fixes like replacing a blown fuse or tightening a loose belt.

This service is available nationwide, making it especially valuable for travelers or those living in remote areas. For example, if your Haval Jolion breaks down on a road trip through the Australian outback, you won’t be left stranded—Haval’s assistance network ensures help arrives promptly.

To access roadside assistance, simply call the toll-free number provided in your owner’s manual or warranty booklet. You’ll need to provide your vehicle identification number (VIN), location, and a brief description of the issue. The service is available in multiple languages and operates 365 days a year.

How to Activate and Use Roadside Assistance

Activating roadside assistance is simple. Once you take delivery of your new Haval, the service is automatically included. However, it’s a good idea to save the emergency number in your phone and keep a copy of your warranty documents in the glove box. When you call, have the following ready:

• Your full name and contact information
• Vehicle make, model, and year
• VIN (found on the dashboard or driver’s side door jamb)
• Current location (GPS coordinates or nearest landmark)
• Description of the problem

Most calls are resolved within 30 to 60 minutes, depending on your location. If towing is required, your vehicle will be taken to the nearest authorized Haval service center for inspection and repair.

Corrosion Protection: Built to Last

Another key component of Haval’s warranty is its corrosion protection coverage. Haval offers 7 years of perforation corrosion protection, which means if rust penetrates through the body panels (such as doors, fenders, or the roof) due to manufacturing defects, the damage will be repaired or the panel replaced at no cost.

This is a significant benefit, especially in regions with high humidity, coastal climates, or heavy use of road salt during winter. Unlike surface rust, which can be treated with paint and sealants, perforation corrosion compromises the structural integrity of the vehicle and poses safety risks. Haval’s commitment to covering this for seven years demonstrates confidence in its anti-corrosion treatments and paint processes.

During manufacturing, Haval vehicles undergo a rigorous rust prevention process, including:

• Electrocoating: The entire body shell is submerged in an electrically charged paint bath, ensuring even coverage in hard-to-reach areas.
• Seam Sealing: All welded joints and seams are sealed with specialized compounds to prevent moisture ingress.
• Underbody Protection: A durable undercoat is applied to shield the chassis from salt, gravel, and moisture.
• Galvanized Steel: Key body panels are made from galvanized steel, which resists rust far better than standard steel.

To maintain corrosion protection, it’s recommended to wash your vehicle regularly—especially during winter months—and inspect for chips or scratches in the paint. Touching up minor paint damage promptly can prevent rust from starting.

What Qualifies as Perforation Corrosion?

Perforation corrosion occurs when rust breaks through the metal, creating holes or weakened areas. This is different from surface rust, which appears as orange discoloration but doesn’t compromise the metal. Only perforation caused by manufacturing defects—not environmental damage or neglect—is covered.

For example, if a small hole appears in the driver’s side door after five years due to a flaw in the paint or sealing process, Haval will repair it. However, if the rust is due to a deep scratch that wasn’t repaired and allowed moisture to seep in, the claim may be denied.

Maintaining Your Warranty: The Importance of Regular Servicing

To keep your Haval warranty valid, regular maintenance at authorized service centers is mandatory. This isn’t just a suggestion—it’s a requirement. Haval’s warranty terms clearly state that failure to follow the recommended service schedule using genuine parts can result in denied claims.

The service schedule varies slightly by model but typically includes inspections and maintenance every 10,000 to 15,000 kilometers or 12 months, whichever comes first. Services include oil and filter changes, brake inspections, tire rotations, fluid top-ups, and software updates for the vehicle’s electronic systems.

Why Authorized Service Centers Matter

Authorized Haval service centers use factory-trained technicians, genuine Haval parts, and specialized diagnostic equipment. This ensures that repairs and maintenance are performed to exact manufacturer standards. Using independent mechanics or aftermarket parts may save money in the short term, but it risks voiding your warranty.

For example, if you have your oil changed at a local garage using a non-approved oil grade, and later experience engine damage, Haval may deny the claim—even if the oil wasn’t the direct cause. The burden of proof falls on the owner to demonstrate that the maintenance was performed correctly.

Keeping Records: Your Best Defense

Always keep detailed service records, including invoices, work orders, and odometer readings. These documents serve as proof that you’ve adhered to the maintenance schedule. Digital records are increasingly accepted, but physical copies are still recommended.

Many Haval owners use the Haval app or online portal to log services and receive reminders. Some dealerships also offer service packages that include multiple scheduled maintenance visits at a discounted rate—worth considering for long-term savings.

Warranty Transferability and Resale Value

One of the most appealing aspects of Haval’s warranty is that it’s fully transferable to subsequent owners. This means if you decide to sell your Haval after three years, the remaining four years (or kilometers) of warranty coverage transfer to the new owner at no extra cost.

This feature significantly boosts the vehicle’s resale value. Buyers are more confident purchasing a used Haval knowing they’re still protected by a comprehensive warranty. In fact, Haval vehicles often retain higher resale values compared to competitors with shorter warranty periods.

To transfer the warranty, the new owner must register the vehicle in their name with Haval and provide proof of purchase. The original warranty period and conditions remain unchanged.

Hybrid and Electric Models: Extended Battery Coverage

As Haval expands its lineup to include hybrid and electric vehicles—such as the Haval H6 Hybrid—additional warranty terms may apply. For example, the high-voltage battery in hybrid models may be covered for up to 8 years or 160,000 kilometers, separate from the standard warranty.

This extended coverage reflects the higher cost and complexity of battery systems. While the exact terms may vary by region and model, Haval is expected to offer competitive battery warranties as it enters the EV market.

How to Make a Warranty Claim

If you experience a problem covered under warranty, the process is straightforward:

1. Contact Your Dealer: Reach out to the nearest authorized Haval service center as soon as possible.
2. Provide Documentation: Bring your vehicle, warranty booklet, service records, and proof of purchase.
3. Diagnosis and Repair: The technician will inspect the issue and determine if it’s covered. Repairs are typically completed within a few days.
4. No Upfront Costs: If the claim is approved, you won’t pay anything for parts or labor.

In rare cases, disputes may arise. If a claim is denied, you can request a review from Haval’s customer service team or escalate the issue through regional consumer protection agencies.

Conclusion: Why Haval’s Warranty Stands Out

Haval’s warranty terms are more than just a safety net—they’re a statement of confidence in the brand’s vehicles. With 7 years of comprehensive coverage, included roadside assistance, and corrosion protection, Haval offers one of the most complete warranty packages in the automotive industry. For buyers seeking long-term value, reliability, and peace of mind, these terms make Haval a compelling choice.

While no warranty can cover every possible scenario, Haval’s commitment to quality and customer support sets a high standard. By following the maintenance schedule, using authorized service centers, and understanding the terms, you can maximize your warranty benefits and enjoy your Haval for years to come.

Whether you’re navigating city streets or exploring off-the-beaten-path destinations, knowing that your vehicle is backed by a robust warranty lets you focus on what really matters—the journey ahead.

Frequently Asked Questions

How long is Haval’s standard warranty?

Haval offers a 7-year or 150,000-kilometer new vehicle warranty, whichever comes first. This covers major mechanical and electrical components against manufacturing defects.

Is roadside assistance included with the warranty?

Yes, Haval includes 24/7 roadside assistance for the full duration of the warranty. This service covers towing, jump-starts, tire changes, and lockout assistance at no extra cost.

Can I service my Haval at any mechanic?

No, to maintain warranty validity, servicing must be done at authorized Haval service centers using genuine parts. Independent mechanics may void your warranty coverage.

Does the warranty cover wear and tear items?

No, normal wear and tear items like brake pads, tires, and wiper blades are not covered. Only defects in materials or workmanship are included.

Is the warranty transferable to a new owner?

Yes, the warranty is fully transferable. If you sell your Haval, the remaining coverage transfers to the new owner, enhancing resale value.

What happens if I modify my Haval?

Unauthorized modifications, such as performance chips or lift kits, may void warranty coverage on affected components. Always consult Haval before making changes.